To Our Customers in Cinco MUD 14:
We would like to provide a quick update on our services. We are proud to say that the recent Omicron COVID wave appears to be behind us at this point. We were unfortunately struck with a surge of absences in December and January, notoriously the time of year when we are collecting our heaviest volumes. Notably, this surge peaked for us just after Christmas.
Driver absenteeism by week due to COVID protocol (excluding scheduled absences) was as follows:
- Week of 12/27-1/1: 10%
- Week of 1/3-1/8: 10%
- Week of 1/10-1/15: 7%
- Week of 1/17-1/22: 4%
- Week of 1/24-1/29: 2%
We would like to reiterate our commitment to consistent service times and schedules. We apologize for any recent delays, and we thank you for your understanding while we navigate these unique times. We would like to reiterate that we do feel we are past this wave and look forward to continuing forward on our regular schedule.
Texas Pride Disposal